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FX-Retail platform provides for an order driven dealing in the USD/INR
currency pair for the Customers of banks. The Customers can access the platform
through the Internet to place buy/sell orders in the USD/INR currency pair as
per their requirement. The customers can book contracts in CASH (same day
currency settlement), TOM (Next day currency settlement), SPOT (Trade +2 days
currency settlement) and FORWARD (beyond SPOT currency settlement) instruments
upto a period of 13 months including broken dates and Option period (not
exceeding a period of 30 days). The FX-CLEAR Inter-bank Spot rates
are also available on the platform for view purpose.
Registration Process: The Customers are required to get registered
for availing access to the FX-Retail platform. At the time of registration, the
customers are required to fill an online application form providing the details
of profile and Relationship Bank. On successful registration, the customer’s
details are forwarded to the Relationship bank provided at the time of
registration for verification and approval. On approval by Bank, the customer
is provided with the user credentials on email which includes a login id and
password.
Contract Cancellation: Customers can cancel the Forward contracts on the platform
till the maturity date of the contract.
Rollover of outstanding Forward contracts: Customers can rollover (cancel and rebook) the outstanding
Forward contract booked on the platform to a later maturity/settlement date.
Early Delivery of outstanding Forward contracts: Customers can early deliver an outstanding Forward contract
booked on the platform to an earlier maturity/settlement date.
Settlement: The customer deal will be settled bilaterally
between the bank and its customer.
Contact Us
FX- Retail Support
Phone : 18002662109 (Toll free
Number) / +91 22 61546313
MONDAY - FRIDAY (8:00 AM to 7:30 PM)
E-Mail : supportfxretail@ccilindia.co.in
*Please note support timing is aligned in accordance with the session time
of platform.