CCIL's business performance is backed by its Information Technology infrastructure. To this end, it has put in place efficient cutting edge IT solutions to permit extensive IT related applications in a seamless and secure operating environment with adequate capacity redundancies, safeguards and critical recovery support mechanisms. In framing its IT related policies, CCIL has sought to provide a state-of-the-art infrastructure for efficient and reliable service using open standard solutions. Its software requirements are being continuously addressed by design and development of specific applications by M/s. Tata Consultancy Services in close co-ordination with the concerned functional departments. This approach has facilitated timely and dynamic solutions to the evolving business requirements scaled to meet exacting member requirements.

CCIL has put in place a comprehensive Business Contingency Plan (BCP) for disaster recovery in the event of any failure of its IT and/or operating environment at its corporate office. This constitutes the creation of an remote work site at an alternative location in the city of Mumbai.It has also set up a fully operational IT environment at Pune to meet any contingency of failure as part of Disaster Recovery Plan. The relative data bases are continuously backed up to ensure that the operations of CCIL will be efficiently carried out in the face of any adversity.